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Contact Us

Anytime you have questions or want help shopping, please call us at 1-866-702-8473, email us at sales@fatcatalog.com, or fax us at 1-866-702-8474. We′re available from 8:00 a.m. to 7:00 p.m. EST, and we answer most emails within the same business day.

How to Find What You′re Looking For

To do a quick search, just type whatever you′re looking for in the box in the upper left corner of any page and click the "go" button. The more specific you can be, the better. For example, typing in "computer table" will show you all of the computer tables that we carry. Typing in "Bretford computer table" will show you all of the computer tables manufactured by Bretford. Enter a specific model number and you′ll go right to that product page.

To browse entire groups of products, move your cursor over any of the categories listed in the bar at the top of the page. You′ll see a panel that shows you all of the subcategories within that particular category. Just click a subcategory to see all products within it.

If you want more info about a product, move your cursor over the image to see a "Quick View" button, then click the button for a brief summary. Click the product for a larger picture, a description and full specifications.

Use the filters on the left side of any subcategory page to narrow your selection. You can shop by price, brand, product type, size and more. The "Sort By" dropdown on each subcategory page lets you arrange all the products by price, brand, bestsellers and the date added to the site.

You can also view all products according to manufacturer—move your cursor over "Brands" to see a full list. Roll over "See All Categories" for a complete list, or mouse over "Clearance" and "On Sale" to check out the best deals. The "Browse By" category will show you products with special designations—like those that have free shipping, ones that ship today, and environmentally friendly products.

If you can′t find the product you′re looking for, give us a call. There′s a good chance we have it, even if it′s not on our site.

Ordering is Easy

Once you find the product you want, click the "Add to Cart" button to place an online order. We′ll ask you to choose a quantity and pick available sizes, styles or options. That product will be added to your shopping cart, which holds your purchases until you′re ready to check out.

Roll over the "Cart" button at the top of the page at any time to see the most recent item you added to your cart. To see all of the contents or update options and quantities, just click the "Cart" button. To check out and finish your order, click "Check Out." We′ll ask you to sign in to your account. If you don′t have an account already, we′ll ask you for some basic info to create one.

Once you′ve filled in your contact and payment information, click "Place Order." You′ll receive an e-mail receipt within minutes.

Buying Online is Safe & Secure

Our site is protected by 128-bit encryption—the highest level of security on the Internet. Your risk of credit card number theft is higher in a restaurant or other public place than on our web site.

Shipping

Many items on our site ship via UPS. If your entire order qualifies for UPS shipping, your shipping and handling charges will be shown before you place your order.

Most larger, heavier items ship via truck line and require a shipping and handling quote. Your order will tell you which items these are. In most cases, our website will automatically calculate and display your shipping quote. Sometimes, however, we need to ask for more information to ensure that you get the lowest price.

You can either call us at 1-866-702-8473 to get a shipping quote, or you can create one online. Simply click the "Create a Quote" button from your shopping cart. We′ll ask you a series of questions and present you with an online quote that you can print out, fax in or order online.

Purchase Orders

We accept purchase orders from state and federally funded institutions including public K-12 schools, state colleges/universities, public libraries, municipalities and all branches of the military.

First-time orders from businesses, churches, private schools, private college/universities and charter schools must be prepaid at the time of order in the form of a check, money order, EFT or credit card. This is considered a prepayment. Subsequent orders can be purchased on terms after approval of a credit application by our accounting manager.

When paying with a purchase order, a copy of the P.O. must be received by us before the order will be processed. The P.O. can be faxed to us at 1-866-702-8474, e-mailed to sales@fatcatalog.com or mailed to Fat Catalog, 3736 Regent Ave, Cincinnati, OH 45212-3724. We′ll give you a call to remind you.

Product Warranties

All of the products we sell carry their manufacturer′s standard warranty, and most of them are noted in the product specifications. These warranties range from one year to up to a lifetime warranty. If you don′t see a mention of the warranty but would like to know, please ask. We would be happy to explain the warranty and can send you a copy before you purchase.

Still have questions? Don’t hesitate to give us a call at 1-866-702-8473.

  • Fat Catalog
  • 3736 Regent Ave.
  • Cincinnati, OH, U.S.A.
  • 45212-3724

Shop with confidence at Fat Catalog

We accept the following payment types:

 

We accept U.S. credit cards, checks and purchase orders. On phone orders, we also accept Canadian and Mexican credit cards.
For leasing options, please call 1-866-702-8473.

 

© Fat Catalog. 2014